Privacy Policy

Last Updated: [NOvember 20, 2025]

Coastal Service Pros (“Coastal Service Pros,” “we,” “us,” or “our”) operates the website www.coastalservicepros.com (the “Site”) and provides related home-service and mobile-service offerings (the “Services”).

1. Information We Collect

1.1 Information You Provide

We may collect your name, email address, phone number, address, service details, payment information (processed via secure third-party providers), and any information submitted through forms or communications.

1.2 Information Collected Automatically

We may collect IP address, browser type, device information, cookies, pages viewed, and interaction data to improve site performance and security.

1.3 Information From Third Parties

We may receive information from scheduling tools, payment processors, marketing partners, or referral platforms.

2. How We Use Your Information

  • To provide and manage our Services
  • To communicate regarding appointments, updates, and support
  • To send service reminders and follow-ups
  • To send promotional SMS messages if you opt in
  • To improve website performance and customer experience
  • To comply with legal requirements

3. SMS Text Messaging Privacy

By opting in, you agree to receive SMS/MMS messages from Coastal Service Pros. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP.

We do not sell or share your SMS consent or phone number with third parties for their own marketing.

4. Sharing of Information

We may share your information with service providers, payment processors, marketing partners, legal authorities (if required), and in business transfers. We do not sell personal information.

5. Data Retention

We retain your information as long as needed to fulfill the purposes outlined in this Policy, comply with legal obligations, or protect our business.

6. Your Choices

You may request to update, correct, or delete your information, or opt out of marketing SMS or email communications.

7. Security

We employ reasonable technical, administrative, and physical safeguards to protect personal information. No system is 100% secure.

8. Children’s Privacy

We do not knowingly collect data from children under 13.

9. Changes to This Privacy Policy

We may update this Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: office@coastalservicepros.com